Yes — every Silvme piece is made from 925 sterling silver, meaning 92.5% pure silver. Each piece is hallmarked and certified. You can verify the 925 stamp directly on your jewellery.

925 sterling silver is an alloy of 92.5% pure silver and 7.5% other metals (usually copper) for added durability. It is the international standard for fine silver jewellery worldwide.

Yes. Every Silvme order includes a product authenticity card confirming the 925 sterling silver content, piece details, and the Silvme quality seal.

All silver tarnishes slightly over time — this is a natural property of silver reacting with air. Store pieces in the Silvme box, avoid perfume contact, and buff with a soft cloth regularly to keep them shining.

We recommend removing your jewellery before swimming, showering, Prolonged exposure to water — especially chlorine or saltwater — speeds up tarnishing.

Gently buff with a soft lint-free cloth after each wear. For a deeper clean, use mild dish soap in lukewarm water, softly scrub with a soft toothbrush, rinse thoroughly, and pat dry immediately.

Standard delivery takes 5–7 business days across India. Express delivery (2–3 days) is available at checkout for most pin codes. You will receive a tracking link via WhatsApp and email once your order is dispatched.

Yes. Once dispatched, you will receive a tracking link via SMS , Email or WhatsApp. You can also WhatsApp us with your order number for an instant update.

Yes, we deliver to all pin codes across India. Remote areas may take 1–2 extra business days. Free shipping is available on orders above ₹999.

We offer a 7-day return policy on most items. Products must be unworn, in original condition, and returned in original packaging. Contact us via WhatsApp or email within 7 days of delivery.

Refunds are processed within 5–7 business days of the returned item passing quality inspection. Refunds are credited to your original payment method. UPI and wallet refunds may arrive faster.

We accept all major payment methods: UPI, credit/debit cards, net banking, EMI, Paytm, PhonePe, Google Pay, and Cash on Delivery (COD) for eligible pin codes.

Absolutely. Silvme uses SSL encryption and all payments are processed via secure, RBI-compliant gateways. We never store your card or bank details.

Yes! Every Silvme order arrives beautifully gift-boxed in our signature packaging with a satin ribbon — complimentary on every order. Add a personalised message at checkout.

Yes, we offer special pricing and custom packaging for bulk and corporate gifting. Minimum order 25 pieces. WhatsApp us or email to get a quote.

All Silvme jewellery carries a 3-month warranty against manufacturing defects including stone fall, clasp failure, or structural damage under normal use.